Innovation — a key success factor

For Frauenthal, innovation is primarily about continuously improving product quality, production processes, and the Group’s product and service ranges.

On the service front, we are working to harness information technology to deliver increased customer benefits. We aim to strengthen customer relationships by introducing services which address genuine needs, are difficult to replicate and as a result set the Group apart from its competitors. We also try to be innovative in our internal processes, as a means of driving progress in terms of cost and quality benefits.